Introduction

Welcome to RentRooster! We understand the importance of your personal information and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use the RentRooster website and mobile application ("Service"). If you have any questions about our privacy practices, please contact us at support@rentrooster.ie.

Who Are We?

RentRooster is operated by RentRooster Limited, with a registered office at Lynsco Group Ltd, Carne, Wexford Y35Yk22. We are registered in Ireland under company number 570133.

Information We Collect

When you use RentRooster, we collect the following information:

• Information You Provide: This includes your name, email address, phone number, address, and a selfie photograph if required for verification. When you sign up using a social media account, we also collect information from these profiles.
• Usage Information: Details of how you use our service, including IP addresses, device information (such as your mobile network and operating system), and information collected through cookies.
• Location Data: We collect geolocation data when you enable location services on your device.
• Cookie Data: We use various types of cookies to enhance your experience on our website and app. You can disable cookies through your browser settings, but this may affect the functionality of our Service.

How We Use Your Information

We use your information to:

• Provide, improve, and personalize our services.
• Communicate with you about your account and provide customer support.
• Conduct checks with fraud prevention and credit reference agencies to prevent illegal activities.
• Market our products, services, and features that we believe may be of interest to you, unless you opt out of receiving these communications.

Sharing Your Information

We do not sell your data to third parties. We may share your information with:

• Service providers who assist us in providing our services, such as payment processors and customer support.
• Users with whom you have rental agreements, only sharing necessary contact information.
• Authorities or others where required by law or to protect the rights and safety of our users and our business.

Your Rights

You have the right to:

• Access and update your information through your RentRooster account.
• Request deletion of your data, except where we are legally required to retain certain information.
• Object to our processing of your data for marketing purposes.
• Withdraw any consent you have given us.

Data Security

We employ robust security measures to protect your data, including encryption of data in transit and strict access controls for our employees.

International Data Transfers

Data collected within the European Economic Area (EEA) may be transferred to countries outside of the EEA. We ensure that all data transfers comply with applicable data protection laws and that adequate safeguards are in place.

How to Contact Us or Make a Complaint

If you have questions or concerns about our privacy practices, please contact us at support@rentrooster.ie. If you are not satisfied with our response, you have the right to lodge a complaint with the Irish Data Protection Commission or your local data protection authority.

Changes to This Policy

We may update this policy from time to time. All changes will be posted on this page, and if the changes are significant, we will notify you via email or through our Service.